Frequently Asked Questions:
Question: How often are new versions of ??-3000 software released?
Answer: New versions are released as new specialized utilities are incorporated into the PC-3000, which is normally twice a year. As a rule, a new version includes 4-6 new utilities that are compatible with a family of new drives.
Question: What is the purpose of the ??-3000 PRO testboard?
Answer: ??-3000 PRO allows a connection to the drive under recovery as an additional device of the PC. This makes it possible to control the drive's power supply without turning the PC off and to avoid conflicts with the standard equipment. ??-3000 PRO testboard has other features that make the process of HDD recovery quick and efficient, such as a built-in timer to test a drive's time parameters in a multi-task environment, support of PIO MODES 3/2/1, data cache and more.
Question: Does the ??-3000 work under Windows?
Answer:The package works under Windows 95/98 in DOS shell mode only. Some utilities of the PC-3000 are time critical so working in a multi-task environment is inadvisable.
Question: Does PC-3000 support the recovery of HDDs that are not included into the list of supported drives?
Answer:The universal utilities ??-3000?? and PC-DEFECTOSCOPE are included in the PC-3000 package, and allow diagnosis and recovery of any ATA drives, but effectiveness can be improved with the help of specialized utilities.